Covid-19 Information

In accordance with the Iowa Department of Public Health (IDPH) and Center for Disease Control (CDC) guidelines, and in an effort to help control the spread of Covid-19 at the Iowa Greyhound Park facility, the following guidelines have been established for the safety of the customers and employees of the Mutuel and Program Departments of Iowa Greyhound Park.

In accordance with the Iowa Department of Public Health (IDPH) and Center for Disease Control (CDC) guidelines, and in an effort to help control the spread of Covid-19 at the Iowa Greyhound Park facility, the following guidelines have been established for the safety of the customers and employees of the Mutuel and Program Departments of Iowa Greyhound Park.

Guidelines:

  • If you are exhibiting symptoms (coughing, chills, pain, weakness and or fatigue, loss of sense of smell or taste) of being ill please stay at home.

  • Customers and vendors that exhibit signs or symptoms (coughing, chills, pain, weakness and or fatigue) of being ill will be evaluated by a manager and security for evaluation of remaining on property.

  • If assistance is needed at any time please ask an Iowa Greyhound Park employee.

  • Capacity of the seating areas will be reduced to 50% and tables will be placed six feet apart.

  • When requesting items from the program counter please follow social distancing guidelines by using the markings on the floor.  Any items from the gift shop please ask the program clerk for assistance.

  • Teller machines will be spaced at intervals of 6 ft. and self-serve terminals will be placed at 6 feet.

  • For your safety, plexiglass shields have been placed at teller terminals and please stand behind the shield when at the mutuel counter.

  • When standing in line to place a wager either at the teller windows or self-serve windows practice social distancing by standing on the lines marked on the floor.

  • When standing to watch races please maintain social distancing.

  • Please do not loiter at the mutuel counters and windows after placing your wagers.

  • All customers and vendors may wear masks and protective gloves while on property.  Customers will be asked to pull mask down when identification is required.

  • Please consider purchasing a voucher from the teller at the start of your wagering day in order to limit the amount of cash being exchanged during your wagering day.  You may use your voucher to place your wagers and you may receive a voucher from the teller for your winnings. 

At the end of the day, you may cash in your voucher for cash.Ask your teller about the use of vouchers.

  • Please discard into the trash bins, any tickets that you do not want, any programs, any paper cups, or any other trash that has been left on your table before leaving for the day.  Iowa Greyhound Park employees will be available to help with the cleaning and sanitizing of tables.

  • Hand sanitizer will be available for your use at the Mutuel counters.

  • Wash hands frequently while you are on property.

  • When using a self-serve terminal, customers will be requested to clean the terminal with the sanitizer and disposable towels that have been provided.  Iowa Greyhound Park employees will clean the self-serve terminals frequently.

  • Seating will be limited and tables that cannot be used will be marked.  No chairs will be at these tables.  The tables have been placed six feet apart and should not be moved.

  • Groups are asked to follow CDC guidelines.

  • Seating is available outdoors.  Practice social distancing when using this seating option.

 

  • Center for Disease (CDC) recommendations are:

  • CDC recommends that people stay at least 6 feet apart and no more than 10 people in a group.

  • CDC recommends washing and /or sanitize hands frequently.

  • CDC recommends wearing a protective face mask.

Must be 21 or older to wager or cash tickets in Iowa. Those under 21 must enter the park thru the hotel entrance or paddock entrance.

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